Terms & Conditions

Terms & Conditions

Terms and conditions of use of the site

Welcome to the site. When you visit and use the site you agree to the terms and conditions of the site to qualify for membership and complete the shopping process.

The Website reserves the right to change or amend the Terms and Conditions at any time without notice. It also ensures the privacy of the user and not to share his data. Please check the terms and conditions regularly for each use.

1- Eligibility for membership:

The site is not available to people who have been suspended or withdrawn by Al Mubarak Perfumes. The user has the right to register with only one account and in case of missing username or PIN please re-request the data through the icon "forgot username" or through contacting customer service.

Your account and registration obligations.

The Client shall agree to accept the terms and conditions of use of the Site.

Provide correct and complete data such as name, shipping address and contact details.

You must keep your username and password number. It is also the responsibility of the account holder to use the account and related activities.

You agree to make any payment to the Site for illegal use of the Account.

The account holder shall bear damages and damages if the account is used to hinder sales or offers.

3. Processing applications:

The order is sent after entering the order value and the site has the right to cancel the order in case of a malfunction such as setting a wrong price or if the quantity runs out or suspicion that it is a fraud.

The site has the right to verify the identity of the applicant or to communicate with him directly in the event of an error in the information without the customer to bear any additional fees.

In case the order is canceled by the customer, the full amount will be refunded before the shipment is sent or after being re-sent by the customer.

* The customer will be provided with the shipment tracking number as soon as it is sent.

Paiement when recieving:

Please be serious about medicine and your order will be shipped after the order is confirmed via WhatsApp, Call or Email

When you do not receive the shipment, we ask you to transfer half the value of shipping 25 riyals because we will pay 50 riyals to the shipping company in case of return of the shipment

4. Replacement and Return:

The customer has the right to exchange and return the goods provided that they are in their original condition for 15 days or after contacting customer service and setting the reason for the replacement or return. Foods such as honey, saffron and others cannot be replaced or recovered. The amount will be re-transferred to the customer"s account after the product arrives and verified during business days from Saturday to Thursday.

5- Product Description:

However, Al Sinan Perfumes does not guarantee that there are some errors in the description of the product or its weight. The only solution to correct this error is to make a product recall request or contact customer service.

6- Product Pricing:

We seek to put prices accurately on all products but this does not guarantee the existence of some errors and in the event of discovery will communicate with the customer and inform him about the error and correct the error to ensure the quality of service.

7- Product Availability:

We do not guarantee that the product will be permanently on the site and the product may be deleted while the quantity runs out. Some products may be available privately on site and are not available in branches.

Fees and Taxes

Tax and shipping charges are calculated based on the country indicated.

9. Services:

Cash on Delivery is available in Saudi Arabia only in Al Ahsa.

Website Terms of Use.

- You may not violate privacy laws, use false e-mail or impersonate another.

- Electronic Communications:

- Communication through the site by text messages and does not bear any legal value of the phone unless written.

- The site has the right to use the communication data in the publicity and advertising of the site and special offers. We guarantee that no type of customer data will be sold to any other company or organization.

- Buyer Protection:

- Orders will be shipped within 2-8 business days once the order is processed

- Hey. (Sometimes shipping may take more than the number of days specified for international shipping by the carrier).

The customer will be provided with the shipment tracking number as soon as it is dispatched.

Privacy policy:

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- The Website reserves the right to change or amend the Terms and Conditions at any time without notice.

- It also ensures the privacy of the user and not to share his data. Please check the terms and conditions regularly for each use.

- Data are collected such as (country, city, gender, etc.) to develop the site and products.

- The data will be delivered to a third party only if necessary as shipping companies to complete the shipping process or if requested by government control authorities.

- The site does not retain your bank statements but is processed by the bank or the company representing the bank as agreed.

- We do not take any responsibility if the subscriber used the password incorrectly.

Governing Law and Legislation:

The law of the Kingdom of Saudi Arabia applies to this website and to the services provided to the customer.

1 - Refers to the terms of the Ministry of Labor and the Ministry of Commerce of Saudi Arabia in the contracts of sale, purchase and trade.